Head of Compliance Operations
Posted on September 3, 2025
Amsterdam
Permanent
40 - 40
Experienced (non manager)
Posted on September 3, 2025
About this role
We’re looking for a strategic leader who can turn vision into execution, scaling high-performing ops teams with speed and precision. With deep regulatory mastery and an AI-first mindset, you’ll build compliant, automated, and user-friendly processes that unlock growth.
Take Ownership:
Take full ownership of KYC, AML, and customer due diligence (CDD) processes — from onboarding to offboarding — ensuring every approval, risk check, review, and escalation is accurate, compliant, and user-friendly.
Verify the identity of every user, swiftly detect suspicious activities, and block bad actors with robust, risk-based processes.
Maintain full compliance with the EU’s Anti-Money Laundering Directives, Dutch financial regulations, and bunq’s internal risk appetite framework.
Partner with Product, Compliance, and Risk teams to design seamless flows that balance customer experience with regulatory obligations.
Continuously improve controls through automation, AI, and data-driven insights to reduce manual work and scale efficiently.
Requirements
Strategic translation into execution - You understand bunq’s vision and strategy, and you translate that into high-impact operational processes, systems, and priorities that drive execution.
Proven leadership in scaling ops teams – You’ve built and led high-performing operations teams in fast-paced environments, setting a high bar for ownership, speed, and quality.
AI-native mindset – You don’t just adopt AI—you design for it. You actively spot opportunities to apply intelligent automation, using AI to unlock scale, reduce manual effort, increase compliance accuracy and customer experience
Your space to perform
We give you the space and the tools you need to succeed 💪🏼
＄ Gross monthly salary between €9,838 - €10,634(Amsterdam)
＄ Gross monthly salary between lev9,922 - lev10,724 (Sofia)
＄ Gross monthly salary between €5,190 - €5,610 (Istanbul)
🤟 Join forces with great colleagues across the globe to revolutionize banking
🌟 Make lasting impact by working on complex & exciting challenges
🤟 Great, international colleagues who share your mindset
👩💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
📚 We support growth with bunq Academy and €1,500 annual learning budget
🚴 A massive discount with Urban Sports for your wellbeing
🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
💻 A MacBook so you can Get Shit Done with us
🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
💰 An optional pension plan with monthly contribution from bunq
💸 Monthly contribution to your phone and internet bills
🍻 Friday drinks and other celebrations - bunq style
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